Privacy Policy for Closed Caption Creation Service
Effective Date: 1 March 2024
Our website ("https://phonetik.ai") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and disclose information obtained from users of our closed caption creation service ("Service").
- Information We Collect: a. Information Provided by Users: We collect information provided by users when they register for an account, upload video files, and use our Service. This may include personal information such as name, email address, and payment information. b. Automatically Collected Information: We may collect certain information automatically when users interact with our Website or Service, including IP address, browser type, operating system, and usage data.
- Use of Information: a. To Provide the Service: We use the information collected to provide the closed caption creation service to users, including processing video files and generating SRT (SubRip Subtitle) files. b. Improving the Service: We may use aggregated and anonymized data to analyze usage patterns, identify trends, and improve the functionality and performance of our Service. c. Communication: We may use the contact information provided by users to communicate with them about their account, transactions, and updates to our Service. d. Legal Compliance: We may disclose user information when required by law or in response to legal process, such as a subpoena or court order.
- Data Sharing and Disclosure: a. Third-Party Service Providers: We may share user information with third-party service providers who assist us in operating our Website and providing the Service. These providers are contractually obligated to use the information only for the purpose of providing services to us and in accordance with this Privacy Policy. b. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction. Users will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of their information. c. Legal Compliance: We may disclose user information when required by law or in response to legal process, such as a subpoena or court order.
- Data Retention: We retain user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Your Choices: Users may update their account information and preferences at any time by logging into their account settings. Users may also contact us to request access to, correction of, or deletion of their personal information.
- Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on our Website. Users are encouraged to review this Privacy Policy periodically for changes.
- Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@phonetik.ai
By using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
